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Bayswater
Retail
Competitive

About The Role

We are looking for a Retail Assistant (key holder) to join our established store in Bayswater.  Being a Store Retail Assistant at Nisbets means you will be passionate about putting your customer first, after all this will be something that comes naturally to you. But this is more than a retail advisor role it is also a sales role. As well as giving award winning customer service to our diverse range of customers you will also be advising them on our products, promotions and how best you can help them support their business. Your passion for our brand will drive your sales performance and make our customers experience in store as positive as it can possibly be. We want a trip to our store to be memorable so you will be engaging, outgoing and helpful in order to give a great impression of our business.  As a brand ambassador you will also step outside of your store and use your initiative to seek out new business opportunities in your local community. There is a real family feel in our stores and everyone understands what needs to happen to make the store a success, it’s a real team effort.
 

As a Retail Assistant your main responsibilities will be:

  • Advising customers on products and assisting with general queries
  • Being a subject matter expert around our products
  • Serving customers at the tills in a polite and professional manner
  • Replenishing stock and ensuring the store looks clean, tidy and professional
  • Handling cash/ card transactions
  • Showing warmth, personality and enthusiasm for the products
  • Continuing to develop on product knowledge and any promotions or offers
  • Processing sales, exchanges and returns efficiently and accurately
  • Actively seeking out new  business opportunities

About You

  • Ideally have previous experience in a retail customer service environment, but this isn’t essential as our training will set you up for success
  • Be commercially focused, and motivated by hitting store targets
  • Confident, genuine and always positive
  • Driven to work hard and contribute to the stores success
  • Have experience of using Excel, Word and Outlook
  • Strong customer service and communication skills

 

About Us

Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

Our next big goal? It’s our most ambitious yet: significantly growing the business both in the UK and internationally. 

This is where you come in. We need you. We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We’re determined to take the next step. But we need your help to do it. It’s all about you

But it’s not just our own growth we’re set on – it’s yours too. We’ve never set restrictions for ourselves - and we’ll never set them for our people either.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a  business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel.  If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do.
 

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