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Manchester
Retail
Competitive

About The Role

Against the backdrop of a global pandemic, Nisbets have once again proven their ability to innovate and diversify in response to market challenges and continue to build a strong and stable business. Our ambitions remain strong as we continually seek out opportunities to expand our reach and grow our brand in existing and new markets, something we have done very successfully in the last year.

As a result of continued growth we need to recruit a Retail Assistant to join our friendly team. You will be passionate about putting your customer first and this will come naturally to you.  As well as giving award winning customer service to our diverse range of customers you will also be advising them on our products, promotions and how best you can help them support their business. You will speak knowledgably about our products which will drive your sales performance and make our customers experience in store as positive as it can possibly be. We want a trip to our store to be memorable so you will be engaging, outgoing and helpful in order to give a great impression of our business. There is a real family feel in our stores and everyone understands what needs to happen to make the store a success, it’s a real team effort.

What will my main duties be?

  • Advising customers on products and assisting with general queries
  • Being a subject matter expert around our products
  • Serving customers at the tills in a polite and professional manner
  • Replenishing stock and ensuring the store looks clean, tidy and professional
  • Handling cash/ card transactions
  • Showing warmth, personality and enthusiasm for the products
  • Continuing to develop on product knowledge and any promotions or offers
  • Processing sales, exchanges and returns efficiently and accurately
  • Actively seeking out new  business opportunities

About You

What do we look for in a candidate?

  • Ideally have previous experience in a retail customer service environment, but this isn’t essential as our training will set you up for success
  • Be commercially focused, and motivated by hitting store targets
  • Confident, genuine and always positive
  • Driven to work hard and contribute to the stores success
  • Have experience of using Excel, Word and Outlook
  • Strong customer service and communication skills

What can I expect?

We recognise that people are our biggest asset and we aim to offer a supportive work environment in which all people can thrive. You will have a buddy to support you from day one and a line manager to help you set clear objectives and develop your skill set. As a family owned business we have very much maintained that sense of family in all our teams, where we all pull together to achieve success. This has perhaps been even more important in the last year facing the challenges that a global pandemic have thrown at us. We look after you too, as an employee you will receive a really good range of benefits which includes:-

  • An attendance allowance which can means up to 4 additional days annual leave or a cash bonus
  • Huge discounts on our full range of products
  • Colleague profit share paid as an annual bonus

About Us

Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We’re determined to take the next step. But we need your help to do it. It’s all about you.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a  business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel.  If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do.

Ready to take the next step with us? Apply today.

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