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Location
UK
Position
Sales
Advertising Salary
£28k Basic, £34k OTE Plus Benefits

About The Role

Mitre, part of the Nisbets Group of companies, is a brand that is well known for the quality of its products and excellent customer service, and we are extremely proud to support and work with some of the leading names in the hospitality and healthcare industry. Mitre are looking to recruit a new Business Development Manager - supporting the growth of the Health and Social Care sector by increasing the revenue contribution from both Customer Development through improving customer engagement with our products and services and New Business through networking and cold sales activity. As a Business Development Manager you will be responsible for a selection of non-spending accounts as agreed with the National Account Manager, as well new business accounts which you bring on-board; the key aim is to achieve Key Performance Indicators (KPI) and business revenue requirements.  You will ensure our systems, processes and people are connected together and optimised to deliver a quality service to our customers and achieve required targets (KPI, revenue and margin).Working to agreed activity and targets to maximise opportunities wherever possible. There is masses of opportunity for growth in this area as the team continues to grow.

Role is field based - Fully remote hours are flexible 38.75 hours over 5 days 
£28k Basic - £34k OTE
 
What will I be doing as an Business Development Manager? 
  • Contribute to the customer management strategy and focus on improving engagement with our customers
  • Driving sales results
  • Analysing data and focusing on areas of non or low spend across existing accounts
  • You will also be required to contribute towards the company strategy on how we market to our new and existing customers in order to exceed annual budgets
  • Keeping up to date and ahead of our competition by conducting the relevant research
  • Attend events and exhibitions in order to become immersed in the Health and Social Care Sector
  • Identify opportunities and a strategy to target them
  • Influencing Senior Stakeholders
  • Travel throughout the UK will be essential, with occasional over night stays
  • Ensure customer satisfaction is achieved in all our dealings with the customer base
  • Manage customer expectation in terms of delivery, installation and billing to ensure our commitment to the customer
  • Manage the process from initial visit to installation for soft furnishings projects

About You

What are we looking for in an Business Development Manager
  • Experience of a client facing role.
  • Proven ability to achieve and exceed annual targets, department objectives and KPI’s
  • Ability to remain calm in a high pressured environment
  • Have great communication and influencing skills, be personable, open and approachable
  • Have both knowledge and experience in developing strategies
  • Have the desire to innovate, challenge the status quo and improve performance
  • Be proactive in own learning, desire to improve knowledge and keep up to date with new products and the market industry
 
What can I expect working as an Business Development Manager  at Mitre? 
  • Competitive salary with excellent Benefits including a fully expensed company car and a fuel card.
  • 28 days holiday plus your birthday off with the option to earn 4 additional days holiday or a cash bonus, based on your attendance.
  • Access to discounts and cashback across hundreds of retailers via our platform called The Kitchen Access to a confidential Employee Assistance Programme with Health Assured offering 24/7 advice and guidance
  • Huge discounts on our full range of products, with up to 60% off our own brand labels
  • Option to purchase private healthcare at a subsidised rate
  • On going training and support through our learning management system which houses a broad range of courses and content, with the chance to also take industry recognised qualifications
  • Charity giving, do your bit by donating to charity through salary sacrifice
 

About Us

Even if you hadn't heard about Mitre until recently, you are more than likely to have used our bedlinen, drawn a curtain, sat on a cushion or used a towel in one of our customers locations. No matter how big or small our customers are, we always strive to deliver the best customer service in line with our values and behaviours. Your role will help us to do great things for our customers by doing the basics brilliantly!

 

At Mitre we’ve developed a unique culture where you’ll feel looked after, supported, listened to and engaged with the business from day one. This is all down to a range of Colleague Programmes and The Kitchen - our colleague benefits and recognition platform. This helps us to all keep in touch with what is going on in the business, as well as providing bite-sized articles and information for our colleagues. 

With regular team meetings, a formal appraisal process and regular one-to-ones, you’ll always know what’s happening and how you fit in. So come and be part of this great community.  

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